Risks Faced by a Company When an Employee Leaves
– Incomplete projects
– Loss of communication with clients
– Security risks
– Compliance risks
– Other factors
Purpose and Importance of Offboarding
– Offboarding process mitigates risks and potential losses in the separation process
– Offboarding is the final phase of an employee lifecycle
– Feedback collection from exiting employees helps improve the organization’s culture
– Offboarding is an opportunity to assess and improve the overall employee experience
Steps and Workflows in Offboarding
– Documenting standard operating procedures (SOPs) and knowledge transfer
– Contact lists
– File and record locations
– Status reports on ongoing projects and tasks
– Software removal
– Termination of logins and accounts
– Bank accounts
– Phones
– Email addresses
– Asset reclamation, including computer hardware and other devices
– Finalizing paperwork
– Non-Disclosure Agreements
– Health and retirement benefits
– Non-compete agreements
– Tax documents
– Outstanding reimbursements
– Compliance documentation
Best Practices in Offboarding
– Offboarding should be a positive experience for both the employee and the company
– Formal acknowledgement of the employee’s time and value created
– Collecting valuable feedback for improving the employee experience and culture
– Facilitating knowledge transfer through ongoing documentation and SOPs
– Terminating employment on good terms to enable ongoing communication and potential future benefits
Related Concepts and References
– Induction programme
– Termination of employment
– Layoff
– References from various sources such as books, articles, and websites on offboarding and employee lifecycle management Source: https://en.wikipedia.org/wiki/Employee_offboarding
Employee offboarding describes the separation process when an employee leaves a company. The offboarding process might involve a phased transfer of knowledge from the departing employee to a new or existing employee; an exit interview; return of any company property; and various processes from the company's human resources, information technology, or legal functions.
